Customer Care:

​

At Ahavah Farm Tools LLC, we are committed to providing high-quality tools and straightforward, reliable service. If you have questions about your order, product use, or maintenance, we are here to help.

We aim to respond to all inquiries within 1–2 business days. Because our tools are built for real-world use, we are also happy to offer guidance on proper use and care to ensure you get the most out of your broadfork.

For support, please contact us through our phone number or by email. We stand behind our work and will do our best to make things right if an issue arises.

​

​

Privacy & Safety:

​

Ahavah Farm Tools LLC respects your privacy and is committed to protecting your personal information. Information collected through our website—such as your name, email, shipping address, and payment details—is used solely to process orders, provide customer support, and improve our services.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Payment information is processed securely through trusted third-party providers and is not stored on our servers.

While we take reasonable measures to protect your data, no method of transmission over the internet is completely secure. By using our website, you acknowledge and accept these limitations.

​

​

Wholesale Inquiries:

​

We welcome inquiries from retailers interested in carrying Ahavah Farm Tools LLC products.

Our tools are designed for durability, performance, and long-term value, making them a strong addition to garden centers, farm stores, and specialty retailers.

If you are interested in wholesale or consignment opportunities, please contact us with information about your business, location, and the type of products you carry. We will follow up with pricing, terms, and availability.

​

​

Payment Methods:

​

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Payments are processed securely through our website.

All prices are listed in U.S. dollars. Orders must be paid in full before shipment.

​

​

Shipping Policy:

​

We currently ship within the United States. If you are located outside the U.S. and are interested in purchasing, please contact us to discuss availability and shipping options.

Shipping times are estimates and may vary depending on location and carrier. Ahavah Farm Tools LLC is not responsible for delays caused by shipping carriers.

​

​

Returns & Exchanges:

​

We do not accept returns on used tools.

Unused tools may be returned within 30 days of purchase, provided they are in new, unused condition. Customers are responsible for return shipping costs unless the return is due to an error on our part.

To initiate a return, please contact us before sending the item back.

​

​

Terms & Conditions:

​

By using this website and purchasing from Ahavah Farm Tools LLC, you agree to the following terms.

​

Product Use:
Our tools are designed for agricultural and gardening use. Customers are responsible for using products safely and as intended. Ahavah Farm Tools LLC is not liable for injuries or damages resulting from misuse or improper handling.

 

Orders & Availability:
All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion.

​

Pricing:
Prices are subject to change without notice. We make every effort to ensure accuracy but reserve the right to correct errors.

​

Limitation of Liability:
To the fullest extent permitted by law, Ahavah Farm Tools LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

​

Changes to Terms:
We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

​

Lifetime Guarantee

At Ahavah Farm Tools LLC, we build tools that are made to last, and we stand behind every one we make.

Lifetime Guarantee on All Steel Components

All steel components of our broadforks are covered by a Lifetime No-Questions-Asked Replacement Guarantee for the original purchaser. If any steel component fails at any time, we will replace it.

2-Year Guarantee on All Wood Components

All wooden components, including hickory handles, are covered by a 2-Year No-Questions-Asked Replacement Guarantee for the original purchaser. If a wood component fails within two years of the original purchase date, we will replace it.

Making a Claim

To request a replacement, simply contact us with your proof of purchase and, if possible, a photo of the damaged component. We will work with you to provide a replacement as quickly as possible.

This guarantee applies only to the original purchaser and is non-transferable.